If you work in a spa, selling products might be part of your job requirement. Even if it’s not mandatory, it might be “encouraged” and “expected.”
While some massage therapists have no problem selling products, many others do. And for new therapists, even asking people to schedule multiple appointments is difficult.
If you have difficulty with selling and are struggling with financial conversations in general with clients, this blog post is for you.
Image courtesy of: dhaharasuwaspa
“Many of us who were attracted to the massage profession are here because we like the idea of working with clients one on one, in a relaxing environment, and we don’t put a lot of thought into what it takes to get those clients in the door and coming back in regularly.
As a natural introvert, I was completely unprepared for all of the various skills I would need to be a successful massage therapist, and later a business owner.
I quickly learned in my first spa job that just giving a great massage was not enough; to really be in my success zone, I was also expected to invite clients back and sell spa products.
The problem was, I didn’t have any idea how to do either of those things, and we weren’t offered much training.”